Privacy Policy

Last Updated: October 10, 2026

Nivorya operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a thoughtfully designed shopping experience (collectively, the "Services"). Nivorya uses the Shopify platform, which enables us to provide the Services.

This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, use the Services, make purchases or other transactions, or communicate with us.

In the event of a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and sharing of personal information.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understand the data collection, use, and sharing practices described herein.

Personal Information We Collect or Process

"Personal information" refers to information that identifies an individual or can reasonably be associated with an individual.

Personal information does not include information collected anonymously or anonymized in a way that prevents an individual from being identified or associated with that information.

Depending on how you use the Services, where you reside, and applicable laws, we may collect or process the following categories of personal information, including information that may be inferred from them:

  • Contact Information: First and last name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: Credit and debit card numbers, financial account numbers, payment card information, banking information, transaction details, selected payment methods, payment confirmations, and other payment-related information.

  • Account Information: Username, password, security questions, preferences, and settings.

  • Transaction Information: Products viewed, added to your cart or wishlist, purchased, returned, exchanged, or canceled, as well as previous transaction history.

  • Communications With Us: Information you provide when contacting us, including customer support inquiries.

  • Device Information: Information about your device, web browser, network connection, IP address, and other unique identifiers.

  • Service Usage Information: Information about how and when you use the Services and how you browse our website.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly From You: For example, when you create an account, visit our website, use the Services, contact us, or provide your personal information.

  • Automatically Through the Services: Including information collected from your device when you use our products, services, or websites, as well as through cookies and similar technologies.

  • From Our Service Providers: Including when we use their technologies and they collect or process personal information on our behalf.

  • From Our Partners and Other Third Parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may process your personal information for the following purposes:

  • Providing, Personalizing, and Improving the Services. We use personal information to provide the Services, including fulfilling our contractual obligations to you, processing payments, preparing orders, remembering your preferences and products of interest, sending account notifications, managing purchases, returns, exchanges, and other transactions, creating and managing your account, arranging deliveries, enabling product reviews, and personalizing your shopping experience, such as by recommending products related to your previous purchases. This information may also be used to better tailor and improve the Services.

  • Marketing and Advertising. We use personal information for marketing and promotional purposes, including sending advertising and promotional messages by email, SMS, or postal mail, and displaying advertisements for products and services through the Services or on other websites. These advertisements may take into account products you previously purchased, items added to your cart, and other actions taken while using the Services.

  • Security and Fraud Prevention. We use personal information to verify accounts, secure payments and purchases, detect, investigate, and prevent potential fraud, illegal, unsafe, or harmful activities, protect public safety, and maintain the security of the Services. If you create an account, you are responsible for protecting your login credentials. We strongly recommend that you do not share your username, password, or other account access information with third parties.

  • Communicating With You. We use personal information to provide customer support, respond to inquiries, deliver effective services, and maintain our business relationships.

  • Legal Obligations. We process personal information to comply with applicable laws, respond to lawful requests from judicial or administrative authorities, participate in legal proceedings, including civil and judicial proceedings, enforce our terms and policies, and investigate potential violations.

How We Share Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes in accordance with this Privacy Policy.

This may include:

  • Shopify, Our Service Providers, and Other Third Parties that provide services on our behalf, such as IT infrastructure management, payment processing, data analytics, customer support, cloud data storage, order fulfillment, and delivery.

  • Our Business and Marketing Partners that provide marketing and advertising services. For example, we use Shopify to deliver personalized advertisements through external services based on users' activities across different stores and websites. These partners use information in accordance with their own privacy policies. Depending on where you reside, you may have the right to opt out of data sharing for targeted advertising based on your activities across different websites.

  • Third Parties You Designate when you request, instruct, or otherwise authorize us to share certain information, such as for product delivery or the use of social media features and login integrations.

  • Our Affiliates or other companies within the same corporate group.

  • Parties Involved in Business Transactions, such as mergers or bankruptcy proceedings, as well as circumstances required by law, including responses to subpoenas, search warrants, or similar requests, to enforce our terms and policies and protect the Services, our rights, and the rights of users or other individuals.

Our Relationship With Shopify

Our Services are powered by Shopify, which collects and processes personal information relating to access to and use of the Services in order to provide and improve them.

Information submitted through the Services may be transferred to and shared with Shopify and third parties located in countries other than your country of residence.

Additionally, to protect, grow, and improve our business, we use certain advanced Shopify features that rely on data and information from your interactions with our store, other merchants, and Shopify.

To provide these advanced features, Shopify may use personal information relating to your interactions with our store, other merchants, and the Shopify platform.

In these circumstances, Shopify is responsible for processing your personal information, including handling requests to exercise rights related to the processing of information for these purposes.

To learn more about how Shopify uses personal information and your rights, please review the Shopify Consumer Privacy Policy.

Depending on where you reside, you may exercise certain rights regarding your personal information through the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to websites or other online platforms operated by third parties.

If you follow links to websites that are not affiliated with us or that we do not control, we recommend reviewing their privacy policies, security practices, and terms and conditions.

We do not guarantee the security or privacy of these websites and are not responsible for their practices, including the accuracy, completeness, or reliability of the information they contain.

Information you share in public or semi-public spaces, including third-party social media platforms, may be visible to other users of the Services or those platforms, without restrictions on its use by us or third parties.

The presence of a link to an external website does not, by itself, imply that we endorse its content, owners, or operators, unless expressly stated otherwise within the Services.

Children's Personal Information

Our Services are not intended for children.

We do not knowingly collect personal information from children who have not reached the age of majority under the applicable laws of their place of residence.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request its deletion.

As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell," as defined under applicable laws, the personal information of individuals under the age of 16.

Security and Retention of Personal Information

Please note that no security measure is perfect or completely immune to breaches. Therefore, we cannot guarantee the absolute security of your information.

Additionally, information transmitted to us may not be entirely secure during transmission.

We recommend that you avoid using unsecured communication channels to transmit sensitive or confidential information.

The length of time we retain personal information depends on various factors, including the need to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce contracts and policies.

Your Rights and Choices

Depending on where you reside, you may have some or all of the following rights regarding your personal information.

These rights are not absolute, may apply only in certain circumstances, and, in some cases, we may decline to fulfill a request when permitted by applicable law.

  • Right to Access. You may have the right to access the personal information we hold about you.

  • Right to Delete. You may have the right to request the deletion of personal information we maintain.

  • Right to Correct. You may have the right to request the correction of inaccurate personal information.

  • Right to Data Portability. Under certain circumstances and subject to certain exceptions, you may have the right to receive a copy of your personal information and request that it be transferred to a third party.

  • Right to Opt Out of the Sale or Sharing of Personal Information for Targeted Advertising. Depending on where you reside, you may have the right to opt out of the "sale" or "sharing" of your personal information or its processing for targeted advertising, as defined under applicable privacy laws.

  • Managing Communication Preferences. We may send you promotional emails. You can unsubscribe at any time by using the unsubscribe link included in our messages. After unsubscribing, we may continue to send you non-promotional communications, such as information regarding your account or orders.

You may exercise your rights through the appropriate features available within the Services or by contacting us using the details provided below.

For more information about Shopify's processing of personal information and your rights, including information processed by Shopify, please visit:

https://privacy.shopify.com/en

We will not discriminate against you for exercising your rights.

Before processing your request, we may be required or permitted to verify your identity in accordance with applicable law.

Where permitted by law, you may designate an authorized representative to submit requests on your behalf.

Before accepting such a request, we may require proof of authorization and direct confirmation of your identity.

We will respond to your request within the timeframe required by applicable law.

Complaints

If you have concerns about how we process your personal information, please contact us using the details provided below.

Depending on where you reside, you may have the right to appeal our decision by contacting us again or to file a complaint with the relevant local data protection authority.

International Data Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

When we transfer personal information outside the European Economic Area or the United Kingdom, we use recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or appropriate equivalent agreements established by the relevant UK authority.

Exceptions apply when personal information is transferred to a country recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices, business operations, or legal and regulatory requirements.

We will publish the updated Privacy Policy on this website, revise the last updated date, and provide appropriate notice when required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, you may contact us:

Company: DualPub FZE LLC

Phone Number: +33 6 99 86 61 31

Email Address: contact@nivorya.com

Address: Dualpub Business Center, Sharjah, United Arab Emirates